Powering your indoor comfort with quality and safety
At Edd Helms Group, we are a values-driven company focused on quality and safety for our customers in South Florida. Our mission is to offer customers the highest level of quality building services at fair and market competitive prices. We focus on developing long-term relationships with our clients and partners by exceeding expectations for exceptional service and quality work.
Our History
Our electrical company was founded in 1975 as Edd Helms Inc. by W. Edd Helms, Jr. Our air conditioning company was founded in 1952 as McDonald Air Conditioning by Frank McDonald, Jr. and was acquired in 1994 by Edd Helms Inc. In 1999, we merged with Hotelecopy and established our parent company name as Edd Helms Group, Inc. The Edd Helms Group provides electrical services under the name of Edd Helms Electric, mechanical and air conditioning services under the name of Edd Helms Air Conditioning, tradeshow and event services under the name of Edd Helms Tradeshows & Events, and air purification services under the name of Edd Helms Air Purification.
Our Services
At Edd Helms Group, we offer a wide range of services to meet the needs of our customers. Our electrical services include pre-construction planning, electrical installation, maintenance, and repair for residential and commercial properties. Our air conditioning services include installation, maintenance, and repair of air conditioning systems for residential and commercial properties. Our tradeshow and event services include providing electrical and HVAC services for trade shows, live events, and conferences. Our air purification services include installation, maintenance, and repair of air purification systems to improve indoor air quality.
At Edd Helms Group, we pride ourselves on our experienced and licensed technicians who provide superior service to our customers. We have a team of over 70 experienced technicians who are dedicated to providing exceptional service to our customers. We have serviced over 15,000 properties and continue to grow our customer base with our commitment to quality and safety.
Our Values
At Edd Helms Group, we value quality, safety, and customer satisfaction. We strive to provide the highest level of quality services to our customers and ensure that our work meets the highest standards of safety and quality. We believe in building long-term relationships with our customers and partners by exceeding expectations for exceptional service and quality work.
Overall Experience
The overall experience with Edd Helms Electric & Air Conditioning is overwhelmingly positive. Most reviewers praised the company's technicians for being professional, on-time, and knowledgeable. The company's customer service was also commended for being responsive and helpful.
Praises for Technicians
Many reviewers thanked specific technicians for their excellent service, including Adrian, Sean, Victor, Tim, Mario, Phil, and Charles. These technicians were praised for being professional, courteous, and knowledgeable.
Satisfaction with Services
Reviewers were satisfied with the services provided by Edd Helms Electric & Air Conditioning, including AC maintenance, repairs, and installation. The company's ability to provide timely and efficient service was particularly appreciated.
Complaints
However, a few reviewers expressed dissatisfaction with the company's services. One reviewer felt that the company was "milking the time to make money, " while another reviewer was disappointed with the estimate process.
