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More comfort with more intelligence and more efficiency

At Citywide, we pride ourselves on being Chicago's premier HVAC repair company. With over 30 years of experience as a family-owned and operated business, we have built a reputation for providing exceptional services to residential and commercial customers alike. Our team of certified heating and air conditioning technicians is dedicated to providing top-notch installation, repair, and maintenance services for furnaces, boilers, air conditioning systems, and refrigeration equipment.

Our Services

We understand the importance of a comfortable and efficient living and working space. That's why we offer a wide range of services designed to meet the unique needs of our customers. From HVAC preventative maintenance and repairs to new installations and replacements, we have got you covered. Our services include:

  • Furnace and boiler installation, repair, and maintenance
  • Air conditioning installation, repair, and maintenance
  • Refrigeration services, including walk-in cooler and freezer repair and installation
  • Commercial equipment cooling and server room cooling
  • HVAC parts and supplies

Why Choose Us

At Citywide, we are committed to providing our customers with unparalleled service and support. Here are just a few reasons why you should choose us:

  • 100% Satisfaction Guarantee
  • One Year Labor Guarantee
  • Property Protection Guarantee
  • Drug-tested, Background Checked HVAC Technicians
  • 24/7 Emergency Service Available

Our Expertise

Our team of experts has over 40 years of experience in designing and repairing equipment that others won't. We feature some of the finest, highest efficient systems in the industry, and our trucks are stocked with over 400 furnace parts for fast and reliable repairs. We also cater to do-it-yourself enthusiasts and professionals alike, offering a vast selection of heating, A/C, and refrigeration parts at affordable prices.

What Our Customers Say

Don't just take our word for it! Our customers rave about our exceptional service and support. Here's what they have to say:

  • "My heat went out at 4 am on a Sunday morning, and Citywide came to the rescue!" - Jason Fosdick
  • "Citywide has been helping me out with my HVAC needs for years now. They are very knowledgeable, dependable, friendly, and super easy to work with." - Melissa Jordan
  • "Found something hard to find today, an honest company. Had a problem with my heater and Citywide fixed it quickly and cheaply. Quality work at a reasonable price." - James Connor
Reviews (273)
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Positive: Citywide Supply and Service is praised for its prompt and professional service, fair pricing, and helpful staff.
Negative: One reviewer expressed frustration with the company's voicemail being full and no one answering at 10pm, despite the 24/7 guarantee on their website.

Overview of Reviews

The reviews for Citywide Supply and Service are overwhelmingly positive, with customers praising the company's prompt and professional service, fair pricing, and helpful staff.

Positive Aspects

  • Quick response times and same-day service
  • Honest and fair pricing
  • Professional and friendly staff, including Mitch and Connor
  • Ability to provide hard-to-find parts and 24/7 services
  • Clean and organized store
  • Family-owned and operated business with a personal touch

Customer Experiences

Many customers praised the company's ability to respond quickly to their needs, even on weekends and holidays. Several reviewers mentioned Mitch's helpfulness and professionalism, as well as his willingness to go above and beyond to ensure customer satisfaction. Others praised the company's fair pricing and ability to provide hard-to-find parts.

Staff

The staff at Citywide Supply and Service, including Mitch and Connor, were consistently praised for their professionalism, friendliness, and expertise.