Enriching Lives Through Trust in the Trades
At Wagner, we're proud to be your trusted, local home services team. For nearly a century, we've been helping generations of homeowners stay comfortable, save money, and live better. We're more than just an Albuquerque heating and cooling company. We also offer plumbing, electrical, indoor air quality, and water testing services. We truly are your home's best friend.
Our Company
Our story began in 1928, and since then, we've been committed to providing fast, reliable service to our customers. We've built our reputation on honesty, integrity, and a passion for helping people. We believe that everyone deserves to feel comfortable and safe in their own home, and we're dedicated to making that a reality.
Our Services
We offer a wide range of services to meet the needs of our customers. From heating and cooling to plumbing, electrical, and water testing, we've got you covered. Our team of certified technicians is experienced, professional, and friendly. We pride ourselves on our honest, upfront pricing and our 100% satisfaction guarantee. Whether you need routine maintenance or emergency repairs, we're here to help.
Our Promise
At Wagner, we promise to always put our customers first. We'll always be honest with you, and we'll never try to sell you something you don't need. We'll provide you with upfront estimates and transparent pricing, so you'll always know what to expect. And if you're not satisfied with our work, we'll work to make it right.
Our Team
Our team is made up of experienced, certified technicians who are passionate about helping people. We're proud to have the best contractors in Albuquerque, NM working for us. Each one of our technicians is friendly, service-oriented, and dedicated to providing exceptional service.
Our Commitment
At Wagner, we're committed to making a positive difference in our community. We're dedicated to helping our customers, and we're passionate about making a difference in the lives of those around us.
Communication and Customer Service
The reviews highlight the excellent communication and customer service provided by Wagner's office team. Technicians were praised for their politeness, professionalism, and helpfulness. The office team was commended for keeping customers informed about the schedule and arrival times of technicians.
Technical Knowledge and Expertise
Reviewers were impressed with the technical knowledge and expertise of Wagner's technicians. They were able to diagnose and fix problems efficiently, and took the time to explain the issues and repairs to customers.
Professionalism and Friendliness
Technicians were consistently described as friendly, professional, and courteous. They treated customers' homes with respect, leaving the job site clean and functional.
Timeliness and Efficiency
Wagner's technicians were praised for their prompt arrival and efficient completion of work. They worked quickly and effectively, often completing tasks ahead of schedule.
Minor Issues and Concerns
A few reviewers expressed concerns about pricing, with one customer feeling that the cost of a specific service was excessive. Another customer had a poor experience with a technician who refused to wear a mask during a pandemic.