Your Family's Comfort Is Our Specialty - Excellent Service Guaranteed
At Battavio Plumbing Heating and Cooling, we take pride in being the premier HVAC and plumbing company in Chester County, PA. With over two decades of industry experience, our team of licensed and insured professionals is committed to providing exceptional services to homeowners and businesses in the local area. Our mission is to deliver top-notch solutions that exceed customer expectations, while maintaining a reputation for fair pricing and honest communication.
Our Services
We understand that a well-functioning HVAC and plumbing system is crucial for maintaining a comfortable and healthy living or working environment. That's why we offer a comprehensive range of services, including:
- 24-Hour Emergency Services
- Heating and Cooling Installations, Maintenance, and Repairs
- Plumbing Services, including Water Heater Installations, Backflow Testing, and General Plumbing Needs
- Indoor Air Quality Solutions, including Whole-Home Air Purifiers and Humidifiers
- Dual Systems, Heat Only Systems, and Boiler Installations, Maintenance, and Repairs
Our team of experts takes a meticulous approach to every project, combining extensive knowledge, state-of-the-art equipment, and a commitment to customer satisfaction. We strive to build long-term relationships with our clients, ensuring that they receive the best possible solutions for their unique needs.
Why Choose Us
At Battavio Plumbing Heating and Cooling, we're dedicated to providing exceptional service, quality workmanship, and honest communication. We pride ourselves on our ability to diagnose and resolve issues quickly and accurately, minimizing downtime and ensuring that your systems operate at optimal levels. Get in touch with us today to find out more about our HVAC and plumbing solutions and experience the Battavio difference for yourself.
Overall Experience
Battavio Plumbing, Heating and Cooling has received a mix of positive and negative reviews from customers. While some customers have had excellent experiences with the company, others have had issues with pricing, communication, and billing transparency.
Positive Reviews
Many customers have praised the company for its prompt and professional service, knowledgeable technicians, and fair pricing. Some customers have also commended the company for its honest and transparent approach, especially when it comes to providing quotes and estimates. The company's responsiveness and ability to handle emergencies have also been highlighted as strengths.
Negative Reviews
However, some customers have expressed frustration with the company's pricing, citing high costs for services and parts. Others have complained about poor communication, including unresponsive customer service and lack of transparency in billing. A few customers have also mentioned issues with the company's scheduling and rescheduling of appointments.
Specific Issues
Some specific issues mentioned in the reviews include:
- High costs for services and parts
- Poor communication and unresponsive customer service
- Lack of transparency in billing and pricing
- Issues with scheduling and rescheduling of appointments
Praise for Specific Technicians and Staff
Many customers have praised specific technicians and staff members, including Joe, Bill, Tim, and Michelle, for their professionalism, knowledge, and friendly demeanor.