Your Top Priority - Our Goal is Satisfied Customers
At Yates Heating and Cooling, we are a service-oriented company dedicated to providing top-notch HVAC solutions to residential and commercial properties in Southeast Michigan. Our team of experienced professionals brings attention to detail and a passion for problem-solving to every project, ensuring that your property receives the best possible care.
Our Services
We offer a comprehensive range of services, including air conditioning installation and replacements, furnace installation and replacements, repairs, and maintenance. Our team is experienced in HVAC, boiler, and water source heat pump system requirements, as well as other specialized mechanical equipment. We understand that every property is unique and requires individualized attention, which is why we provide customized solutions tailored to your specific needs.
Our Commitment to Excellence
At Yates Heating and Cooling, we are committed to putting our customers first. We believe in providing exceptional customer service, good communication, and competitive pricing to ensure that your experience with us is seamless and stress-free. Our company is built on a foundation of quality, safety, and professionalism, and we strive to exceed your expectations in every way.
Financing Options
We understand that HVAC services can be a significant investment, which is why we offer a variety of financing options to make our services more accessible. Our partners, FTL Finance and Michigan Saves, provide flexible financing solutions that cater to your budget and financial situation.
Why Choose Us?
With Yates Heating and Cooling, you can expect a team of experienced professionals who bring attention to detail and a passion for problem-solving to every project. We provide responsive repair services, proactive maintenance solutions, and customized HVAC solutions that meet your specific needs. Our commitment to excellence ensures that you receive the best possible care for your property.
About Our Company
Yates Heating and Cooling is a proud dealer for Rheem, Tempstar, and Trane, and we work on all makes and models. Our company is built on a passion for problem-solving, and we're committed to putting our customers first. We understand that every property is unique and requires individualized attention, which is why we provide customized solutions tailored to your specific needs.
General Impression
The majority of customers have had a positive experience with Yates Heating & Cooling, praising the company's professionalism, friendly staff, and efficient service.
Positive Experiences
Many customers have reported excellent service, including prompt responses to emergencies, thorough inspections, and professional installation of new systems. Some have also appreciated the company's honest approach, such as not pushing unnecessary repairs.
Areas of Strength
- Prompt and professional service
- Honest and trustworthy technicians
- Efficient and thorough workmanship
- Friendly and courteous staff
Negative Experiences
One customer had a negative experience, feeling that the pricing was excessive and that they were not shown mercy despite their emergency situation.
Areas of Improvement
- Pricing transparency and flexibility
- Empathy and understanding in emergency situations
