At Fetz Plumbing, Heating, and Cooling, we have been dedicated to providing top-quality services to our valued customers for over sixty years. Our commitment to delivering excellence in all we do has made us a trusted name in the industry. Our journey began when our founder, Robert Fetz, recognized a need for additional plumbing services in our community during a period of rapid growth. Since then, we have continued to expand our service offerings to meet the changing needs of our customers.
Our company is built on a foundation of strong values, including a commitment to quality, professionalism, and exceptional customer service. We believe in treating each customer with respect and honesty, and we strive to ensure that every interaction with our team is positive and beneficial. Our goal is to provide solutions that meet the unique needs of each customer, whether they are residential or commercial.
Our Services
We offer a wide range of services designed to keep your home or business comfortable and running smoothly. Our team of skilled technicians is trained to handle everything from routine maintenance to complex repairs and installations. Whether you need help with a leaky faucet, a malfunctioning HVAC system, or a new water heater, we are here to help.
Our heating and cooling services include the installation, maintenance, and repair of furnaces, air conditioners, and heat pumps. We understand the importance of a comfortable living and working environment, and we are dedicated to ensuring that your heating and cooling systems are functioning at their best.
In addition to our heating and cooling services, we also offer a variety of plumbing solutions. From fixing a dripping faucet to installing a new sump pump, our team is equipped to handle all of your plumbing needs. We also offer a selection of plumbing products to help you maintain and improve your plumbing system.
Our Team
Our team is comprised of experienced professionals who are dedicated to providing exceptional service to our customers. With a combined total of over 200 years of experience, we have the knowledge and skills necessary to handle any job, big or small. Our team includes:
- Rob Fetz, President, CEO, and Estimator, with 48 years of experience
- Sheila Fetz, Vice President, Office Manager, and Financial, with 44 years of experience
- Derrick Fetz, Director of Operations, with 17 years of experience
- Dan Craig, General Manager, with 18 years of experience
- Jeff Baldauf, Service Manager, with 28 years of experience
- Amanda Tobias, Office Assistant, with 17 years of experience
- Steve Eaton, Technician, with 16 years of experience
- Brian Nieport, Technician, with 29 years of experience
- Tyler Dees, Technician, with 6 years of experience
- Peter Printz, Technician Assistant, with 1 year of experience
- Nate Beery, Technician Assistant, with 1 year of experience
Our Commitment to the Community
At Fetz Plumbing, Heating, and Cooling, we believe in giving back to the community that has supported us for so many years. We are committed to causes that enhance the lives of people living in Champaign County and beyond. Some of the organizations we support include:
- Habitat for Humanity
- The Caring Kitchen
- The Champaign County Youth Choir
- Urbana Girl Scout Troop 2052
- World Toilet Day
- Champaign Cruisers (for their support of charitable causes)
- Local Youth Sports
We also hold memberships in several organizations to help us maintain professional standards, stay up to date on best practices, and contribute to the business community. These organizations include:
- Better Business Bureau (we are an accredited business!)
- Champaign County Chamber of Commerce
- Plumbing-Heating-Cooling Contractors Association (PHCC)
- Service Roundtable
Our Story
The Fetz family has lived in and served the Urbana community for over 135 years. Our story began in the late 1880's when George Fetz, a baker born in western Germany, his wife Margaritha, along with their children, found their way to Urbana. Their son George, an energetic entrepreneur, owned and operated a dairy farm, a grocery store, and a moving company at various points in his life. He owned one of Urbana's first cement mixer trucks which was used to install sidewalks on Scioto Street in the early 1900's.
George's entrepreneurial spirit, business wisdom, and solid work ethic were passed onto the next generation. His son Robert, after identifying a need for additional plumbing services during one of the county's growth periods, started Fetz Plumbing and Heating out of his garage on East Church Street. In the 1970's, his son Dix expanded the service capacity of the company by adding air conditioning. Throughout the past sixty years, the company has been passed down from one generation to the next and has expanded from a one-person operation to a team of eight.
Rob, the founder's grandson, has owned and operated the business with the significant support and skill of his wife Sheila since 1991. The legacy has continued to the fourth generation when Derrick Fetz joined the company as Director of Operations. Today, we are proud to serve residential and commercial customers in Urbana, Mechanicsburg, St. Paris, West Liberty, other towns and rural areas of Champaign County and nearby counties. We are small enough to know each customer by name and large enough to handle major and complex jobs.

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