Comfort You Can Trust, Guaranteed!
At Epic Heating and Cooling, we believe that honesty, quality, and personalized service are the keys to building long-lasting relationships with our customers. As a small, local business, we take pride in providing top-notch heating and cooling solutions to the greater Kansas City area.
Our Story
Founded by Mike Cochran, our company has been providing fair, honest, and personalized service to our customers for over 15 years. We understand that purchasing a new HVAC system can be a significant expense, and we strive to pass on as many savings to our customers as possible. We do this by keeping our company small, reducing overhead costs, and providing a personalized experience for each customer.
Our Services
We offer a wide range of services, including air conditioning installation, repair, and maintenance. Whether you need a new system installed, a faulty system repaired, or routine maintenance to keep your system running efficiently, we've got you covered.
Quality Matters
At Epic Heating and Cooling, we take pride in providing high-quality services that meet the highest standards. We believe that proper installation is the key to a furnace or air conditioner's longevity and efficiency. That's why we follow Quality Installation (QI) guidelines to ensure that our customers receive the best possible results.
Unparalleled Guarantee
We stand behind our work and guarantee all labor, parts, and equipment. We want to give our customers peace of mind, knowing that they're in good hands with us.
Our Promise
At Epic Heating and Cooling, we promise to provide personalized, honest, and fair service to each and every customer. We believe that by putting our customers first, we can build long-lasting relationships and provide the best possible service.
Contact Us
If you're looking for a reliable and trustworthy heating and cooling company, you've come to the right place. Contact us today to schedule a free estimate and experience the Epic difference for yourself.
Overview
Epic Heating and Cooling has received numerous positive reviews from satisfied customers. Mike, the owner, is praised for his professionalism, honesty, and quality workmanship.
Quality of Work
Many customers have praised the quality of work done by Epic Heating and Cooling. They have received excellent maintenance and repair services, with issues resolved quickly and efficiently. Clients have appreciated the attention to detail and the care taken to ensure that work is done well.
Responsiveness and Punctuality
Customers have appreciated the prompt and reliable services provided by Epic Heating and Cooling. Mike is known for being responsive and punctual, making sure that clients' needs are met quickly and efficiently.
Value
Many customers have praised the value for money provided by Epic Heating and Cooling. Their services are believed to be fair and reasonable, and clients have appreciated the honesty and transparency of the company's pricing.
Unsatisfactory Experience
However, one customer had a disappointing experience with Epic Heating and Cooling. Sherita Blake reported poor service, accusing Mike of not returning her calls or addressing her concerns. She felt that the company's lack of service was unacceptable.