Empowering You With Comfort, Reliability, and Trust
At Key to Cool, we understand that welcoming an air conditioning company into your home requires faith that you'll receive caring customer service and second-to-none workmanship. Our goal is to provide both. Whether you need an emergency air conditioner repair or a new AC installation, you can put your trust in our team to satisfy all your comfort needs.
Our History
Kevin Pastor founded Key to Cool in June of 2006, and he remains continually involved in the day-to-day operations. Based in Naples, Florida, Key to Cool is a family-owned and operated company that's licensed and insured. We have decades of experience in the HVAC industry, and we believe an educated customer is the best customer. That's why we strive to maintain excellent communication with our customers and explain what we do.
Our Services
The comfort of our customers is our priority - day and night. We understand that an effective air conditioning system can be a matter of life and death in Naples, Florida. If your air conditioner stops working after our regular business hours, rest assured we offer 24/7 emergency AC repair services. Our experienced service technicians can complete most air conditioner repairs in one visit.
Our services include but aren't limited to:
- Residential HVAC services and residential new constructions
- Small business/light commercial HVAC services
- Air conditioner installations, repairs, and replacements
- Ductless mini-split installations, repairs, and replacements
- Biannual preventive maintenance program
- Carry and install indoor air quality products, including dehumidifiers
- Duct cleaning and sanitizing services
- Energy calculations through a third-party
- Controls and thermostats, including Wi-Fi thermostats
Why Choose Key to Cool?
We're a family-owned and operated company that prides itself on being trustworthy, reliable, and committed to our customers. Our NATE-certified service technicians undergo continuous training to ensure they're up-to-date on the latest technologies and latest best practices. Our team is also fluent in Spanish, making it easier for our non-English speaking customers to communicate with us.
Our Core Values
Our core values are built around passion, honesty, quality, commitment, and teamwork. We're committed to delivering exceptional results and ensuring our customers' complete satisfaction. We're proud to be a Trane Comfort Specialist, servicing all makes and models.
Our Mission
At Key to Cool, our mission is to provide top-notch air conditioning services that exceed our customers' expectations. We strive to build long-term relationships with our customers by delivering exceptional customer service, quality workmanship, and prompt responses to emergency situations.
Get in Touch
If you need assistance with your air conditioning system, contact us today at (239) 309-2991. We're here to help you keep your home or business cool and comfortable all year round.
Overall Impression
These reviews describe a highly satisfied customer base with Key to Cool, an air conditioning company. The reviewers praise the company's professionalism, efficiency, reliability, and exceptional customer service.
Common Praises
- Quick and efficient service, even on weekends and holidays
- Highly skilled and courteous technicians who go the extra mile
- Friendly, trustworthy, and caring owner, Kevin, who ensures customer satisfaction
- Fair and competitive pricing
- Excellent communication and follow-up from the company
- Highly recommended by customers who have used the company for years
Noteworthy Mentions
- Wes, a talented technician, received high praise for his exceptional service, professionalism, and willingness to go above and beyond.
- Kevin, the owner, was commended for his hands-on approach, fairness, and dedication to customer satisfaction.
