Trust Chapman to take great care of your home
At Chapman Heating, Air Conditioning & Plumbing, we understand that your home is more important than ever. That's why we're dedicated to providing top-notch HVAC and plumbing services to homeowners and businesses across Indianapolis. With over three decades of experience, we've built a reputation for providing efficient, friendly, and dependable service that you can trust.
Our Services
We offer a wide range of services to cater to your heating, air conditioning, plumbing, and indoor air quality needs. Our team of background-checked and drug-tested technicians is equipped to handle everything from furnace repair and installation to air conditioning maintenance and replacement. We're also experts in plumbing services, including sump pumps, toilet installation, water heater installation, and more.
Why Choose Us
At Chapman, we pride ourselves on our customer-focused approach. We're proud to be a Bryant dealer in the Indianapolis area, and our commitment to quality and excellence has earned us the 2017 Bryant Dealer of the Year award. Our team is dedicated to providing fast, reliable, and honest service that you can count on.
Our Difference
What sets us apart is our 100% satisfaction guarantee. We're so confident in our services that we guarantee your satisfaction. If you're not happy, we're not happy. We're committed to providing transparent pricing and honest, reliable technicians who are dedicated to getting the job done right the first time.
Our Team
Our team is made up of experienced technicians who are passionate about providing exceptional service to our customers. We're dedicated to ongoing training and education to ensure that our technicians are up-to-date on the latest technologies and techniques.
Our Values
At Chapman, we value integrity, reliability, and customer satisfaction above all else. We believe in building long-term relationships with our customers and exceeding their expectations every time.
Our Community
We're proud to serve the residents of central Indiana, including Jamestown, Lebanon, Thorntown, Whitestown, Zionsville, Carmel, Fishers, Noblesville, Westfield, and many more. We're committed to being a responsible and engaged member of our community, and we're dedicated to providing exceptional service that you can trust.
Customer Reviews Summary
Chapman Heating and Cooling has received mixed reviews from its customers. While the majority of customers have praised the company's professionalism, efficiency, and quality of service, a few customers have expressed dissatisfaction with their experiences.
Positive Reviews
Many customers have praised Chapman's technicians for their professionalism, knowledge, and courtesy. They have been commended for their promptness, cleanliness, and ability to explain issues and solutions clearly. Several customers have mentioned specific technicians who went above and beyond, such as Mica, Dave, Gavin, Andrew, and Von. Customers have also praised the company's response to emergencies and their willingness to work with scheduling needs.
Negative Reviews
On the other hand, some customers have expressed dissatisfaction with Chapman's service. One customer, Nikki Smith, had a poor experience with the company, citing a lack of free estimates and a poor response from the supervisor. Another customer, Kerrie B., was unhappy with the installation of their AC unit and compressor, citing issues with the installation and subsequent problems.