Dependable Service, Every Time
At Willard, we pride ourselves on providing top-notch services for HVAC, plumbing, and electrical needs. Our mission is to deliver exceptional service, ensuring that our customers receive the highest level of satisfaction. With our skilled technicians, state-of-the-art equipment, and commitment to quality, we strive to make a positive impact on our community.
Our Services
Our comprehensive services cater to a wide range of requirements, including:
- HVAC Services: From air conditioning repair to installation, maintenance, and replacement, we offer a comprehensive range of heating and cooling solutions for residential and commercial properties.
- Plumbing Services: Our team of experts is trained to handle plumbing repairs, installations, and maintenance for both residential and commercial properties.
- Electrical Services: Our electrical technicians are equipped to handle a variety of electrical needs, including electrical repairs, installations, and maintenance for homes and businesses.
The Shield Membership
Our Shield Membership program is designed to provide our customers with peace of mind, offering a range of benefits, including priority scheduling, discounted rates, and exclusive discounts. By choosing the Shield Membership, you'll be able to enjoy reduced rates on repairs, maintenance, and replacements, as well as priority scheduling for emergency repairs.
What to Expect
At Willard, we're dedicated to providing exceptional service, backed by our:
- Peace of Mind Guarantee: Our experienced and certified technicians are committed to doing the job right, ensuring that our customers receive the highest level of quality and craftsmanship.
- Two-Year Warranty Guarantee: We proudly offer a two-year warranty guarantee on all repairs, including parts and labor.
- Emergency Repairs: Our team is available 7 days a week to provide emergency repairs, ensuring that our customers never have to wait for the comfort solutions they need.
- Property Protection Guarantee: We guarantee that our technicians will treat your home with respect and care, and that the work will be done properly.
- Comfort Guarantee: We're committed to ensuring that our customers' homes are comfortable and maintained to the highest standards.
Our Locations
With multiple locations across North Texas, we're strategically positioned to serve our customers efficiently. Our locations include:
- North Dallas
- Waxahachie
- Fort Worth/Arlington
By choosing Willard, you can trust that you're in good hands. Our team of experts is dedicated to providing exceptional service, reliability, and value. If you're in need of HVAC, plumbing, or electrical services, don't hesitate to reach out. Contact us today to schedule your appointment or learn more about our services.
Professionalism and Knowledge
Reviews praised the professionalism and knowledge of the technicians from Willard AC and Heating. They were commended for being thorough, respectful, and cordial during their visits. The technicians provided detailed reports and pictures, explaining the repairs and requirements needed.
Satisfaction with Service
Many reviewers were extremely pleased with the service they received from Willard AC and Heating. They appreciated the honesty and upfront pricing, and were satisfied with the quality of work and customer service.
Issues with Pricing and Membership
One reviewer felt that the company was overpriced and that the annual membership and warranty were not worth the cost. They reported feeling pressured to purchase a unit from the company.
Comparison to Other Companies
One reviewer compared Willard AC and Heating to Captain Air Heating and Cooling, finding that the latter company provided better pricing and service.
Negative Experience
One reviewer had a negative experience with the company, citing issues with a new AC unit installation that had not passed city inspection after seven months. They reported poor communication and a lack of resolution to their issues.
