We provide PLATINUM HVAC service, at prices you can afford!
At Platinum Comfort Solutions, we believe that premium HVAC services should be accessible to everyone, not just those with deep pockets. That's why we've made it our mission to provide platinum-level HVAC services at prices that won't break the bank. With over 30 years of combined experience in the industry, our team of experts is dedicated to delivering exceptional service that exceeds your expectations.
Our Story
Our family-owned and operated business was founded by Melissa Prater Boone, who began working in the HVAC industry at the tender age of 15. Melisssa's passion for the industry was ignited by her parents, who owned and operated a successful HVAC company in Hall County. As she grew older, Melissa's responsibilities within the company expanded, and she eventually took over the management of the office. In 2015, Melissa, along with her brother Chris, decided to strike out on their own, forming Platinum Comfort Solutions.
Our Values
At Platinum Comfort Solutions, we're committed to delivering exceptional service that not only meets but exceeds our customers' expectations. We believe that every client deserves a personalized experience that addresses their unique needs and concerns. Our team of experts is dedicated to providing premium HVAC services that not only keep your home comfortable but also cost-effective.
Our Services
Our comprehensive range of HVAC services includes:
- HVAC Repair: From diagnosing and fixing issues with your heating and cooling systems to ensuring optimal performance, our expert technicians are equipped to tackle any repair job.
- HVAC Replacement: Whether you're looking to upgrade to a new system or replace an existing one, our team will guide you through the process, ensuring you get the best value for your investment.
- HVAC Maintenance: Regular maintenance is crucial for extending the lifespan of your HVAC systems and preventing costly breakdowns. Our team offers scheduled maintenance programs to keep your systems running efficiently and effectively.
Additional Services
In addition to our core services, we also offer:
- Emergency service: 24/7 emergency service available for unexpected breakdowns
- Preventative maintenance: Routine maintenance to prevent breakdowns and extend the lifespan of your equipment
- Financing options: We understand that unexpected repairs can be costly, which is why we offer flexible financing options to help you get the repairs you need.
At Platinum Comfort Solutions, we're committed to providing premium HVAC services that meet your unique needs and budget. With over 30 years of combined experience, our team of experts is dedicated to delivering exceptional service that exceeds your expectations.
Exceptional Service and Customer Experience
All reviewers praised Chris and his team at Platinum Comfort Solutions for their exceptional service, professionalism, and honest approach.
Professionalism and Expertise
Reviewers highlighted Chris's knowledge and expertise in HVAC systems, prompt responses, and thorough diagnoses of issues. They appreciated his ability to explain complex problems in a clear and concise manner.
Customer Satisfaction
Many reviewers expressed their satisfaction with the service, mentioning that Chris went above and beyond to ensure their issues were resolved. They appreciated the fair pricing, responsiveness, and punctuality of the team.
Annual Maintenance and Preventive Care
Several reviewers mentioned the importance of the annual maintenance plan, which helps prevent future issues and ensures their HVAC systems are running efficiently.
