Your Comfort is Our Top Priority
At HomePro Heating & Cooling, we're a family-owned residential HVAC service company based in Avon, Indiana, dedicated to providing exceptional heating, cooling, and air quality services to our valued customers. Our commitment to quality, respect, and honesty has earned us a reputation as one of the most trusted HVAC contractors in central Indiana. With a team of skilled technicians, we offer a wide range of services, including maintenance, repair, replacement, and installation of HVAC systems, as well as whole-home air quality systems.
Our Services
We understand the importance of a comfortable and healthy indoor environment. That's why we offer a comprehensive range of heating and cooling services, including air conditioning, furnace, heat pumps, ductwork, and ductless systems. Our expert technicians are trained to provide emergency repairs, routine maintenance, and new installations. Additionally, we specialize in whole-home air purification systems, whole-home humidity control, and other products that enhance indoor air quality.
What Sets Us Apart
What sets us apart from other HVAC companies is our dedication to customer satisfaction, our commitment to quality, and our passion for providing exceptional service. We offer 24/7 emergency service, ongoing maintenance plans, and financing options to make our services more accessible. Our service area stretches from Sheridan to Unionville, and we have a "try before you buy" showroom where customers can see HVAC components in use. We also have a blog, PRO Tips, that provides useful information on heating, cooling, and air quality.
Our Promise
When you choose HomePro for your HVAC needs, you can count on us to be respectful of your home and your time. Our professional technicians are happy to answer your questions and provide an honest assessment of your HVAC system. We take pride in our work and are committed to delivering exceptional service that exceeds your expectations.
HomePro Heating and Cooling has received a mix of positive and negative reviews from customers. The majority of reviews are 5-star ratings, with customers praising the prompt and professional service they received from the technicians. Several reviewers mentioned that the technicians were friendly, polite, and went above and beyond to ensure that the job was done correctly.
On the other hand, there are a few reviewers who had negative experiences with the company. One reviewer mentioned that they had issues with communication and follow-through, and another reviewer reported that they were unable to get a response from the company despite several attempts.
Details of Reviews
HomePro Heating and Cooling has received numerous 5-star reviews from customers who were impressed with the service they received. One reviewer, Troy Schooler, mentioned that the owner, Doug, came out to fix his air conditioning unit on a Sunday and completed the job quickly and reasonably. Another reviewer, Tom Hynes, was pleased with the installation of a new furnace, stating that the technician was professional and polite.
Several reviewers praised the company's prompt service, with one reviewer, Lori Hay, mentioning that the technician, Donnie, came out to fix her furnace the very next day. Another reviewer, Kalisha Nance Hayes, mentioned that the technician, Donny, was very polite and patient during the repair of her air conditioner.
However, there are a few reviewers who had negative experiences with the company. One reviewer, Felicia Higginbotham, mentioned that the company charged her for repairs and then refused to cover the costs under warranty. Another reviewer, Bayley Zobel, reported that the company was unable to provide a timeline for when she would be contacted regarding an emergency repair, stating that she was left in her 80-degree house waiting for someone to arrive.
Conclusion
Overall, HomePro Heating and Cooling has received mostly positive reviews from customers who were impressed with the service they received. However, there are a few reviewers who had negative experiences with the company, citing issues with communication and follow-through. It is essential for the company to address these issues to maintain a high level of customer satisfaction.
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