We Are Creative, Honest, And Dependable
At Falcon Heating & Cooling, we are proud to be a family-owned and operated heating and air conditioning company that has been serving El Paso County since 1996. Our team of experienced technicians is dedicated to providing quality repair services for all your heating and cooling needs. We take pride in our work and strive to exceed our customers' expectations. We are a certified Trane dealer and have an A+ rating with the Better Business Bureau.
Our company was founded by Gary Randolph, who had a passion for heating and air conditioning. After years of working in the industry, he decided to start his own business, which would eventually become Falcon Heating & Cooling. Gary's vision was to provide top-notch service to his customers and to build a company that would be a place where people would want to work.
Over the years, the company has grown and expanded, but our commitment to quality and customer service has remained the same. We have a team of experienced technicians, a dedicated customer service representative, and a project manager who work together to ensure that our customers receive the best possible service.
Meet the Team
At Falcon Heating & Cooling, we believe in family values and community involvement. Our team is made up of people who are committed to providing excellent service and who are dedicated to making a positive impact on our community.
Gary Randolph, our president, started the company in 1996 and has been leading it ever since. Gary is a seasoned professional with years of experience in the heating and air conditioning industry. He is a certified Trane dealer and has an A+ rating with the Better Business Bureau.
Cody Randolph, our vice president, is Gary's son and a certified technician. Cody has grown up in the industry and has been working with his dad for many years. He is a skilled technician and is dedicated to providing excellent service to our customers.
Zach Miller, our service technician, is a seasoned professional with 15 years of experience in the Air Force. He has worked in the heating and air conditioning industry for many years and is dedicated to providing excellent service to our customers.
Mary Weissmann, our customer service representative, has been with the company for many years and is dedicated to providing excellent customer service. She is passionate about ensuring that our customers receive the best possible service.
Sarah Miller, our project manager, is a certified project manager and has been with the company for several years. She is dedicated to ensuring that our customers receive the best possible service and is always looking for ways to improve our processes.
Services We Offer
At Falcon Heating & Cooling, we offer a wide range of services, including:
- Furnace Repair: Our team of experienced technicians is available 24/7 to diagnose and fix any issues with your heating system.
- A/C Repair: When your air conditioning system breaks down, we are available to fix it quickly and efficiently.
- System Installation: If you need a new heating or cooling system installed, we can help you select the right system for your needs and budget, and provide professional installation services.
We are committed to providing our customers with the highest quality service and ensuring that their homes are comfortable and safe all year round.
Benefits of Choosing Us
At Falcon Heating & Cooling, we believe in providing our customers with the best possible service. Here are some of the benefits of choosing us:
- Free On-Site Estimates: We offer free on-site estimates for all of our services, so you can see the quality of our work firsthand.
- Preventative Maintenance & Service: We offer routine maintenance and service plans to ensure that your heating and air conditioning systems are running smoothly and efficiently.
- Licensed & Insured: We are licensed and insured, so you can have peace of mind knowing that you are in good hands.
- Authorized Trane Dealer: We are an authorized Trane dealer, which means that you can trust that you are getting the best possible products and services.
- Family Owned & Operated: We are a family-owned and operated business, which means that you can trust that you are dealing with people who are dedicated to providing excellent service.
Contact Us
If you are looking for a heating and air conditioning company that is dedicated to providing excellent service, look no further than Falcon Heating & Cooling. We are here to help you with all of your heating and air conditioning needs. Contact us today to schedule a service appointment or to learn more about our company.
Overview of Falcon Heating and Cooling Reviews
Falcon Heating and Cooling has received consistently positive reviews from customers, with all reviewers giving the company 5-star ratings.
Professionalism and Knowledge
Reviewers praised the company's professionalism, knowledge, and expertise in dealing with various heating and cooling issues. They were commended for being prompt, courteous, and efficient in their services.
Prompt Response and Fast Service
Many reviewers highlighted the company's fast response times, with some receiving same-day service and others getting their issues resolved within a short period.
Customer Service
Falcon Heating and Cooling's customer service was lauded for being exceptional, with reviewers praising the company's communication, responsiveness, and willingness to go the extra mile to ensure customer satisfaction.
Competitive Pricing
Some reviewers mentioned that the company's prices were competitive, with one reviewer stating that they got a better deal than they would have from other companies in the area.
Trust and Recommendations
Many reviewers expressed their trust in Falcon Heating and Cooling and recommended the company to others, with some stating that they would use no other company for their heating and cooling needs.
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