Serving Each Client With Honesty, Integrity, and Knowledge
At Black Forest Heating & Cooling, we are a locally owned and operated HVAC company serving Colorado Springs and the surrounding areas since 1995. Our mission is to serve each client with honesty, integrity, and knowledge. We strive for perfection with every client and back our work up with a 100% satisfaction guarantee.
Our Services
We offer superior heating and cooling repair and replacement, as well as a wide variety of home comfort options. Our technicians are licensed, insured, trained, clean, and have passed thorough background checks, giving you full confidence that you can trust us in your home. We specialize in the repair, maintenance, and replacement of all of your home's heating and cooling systems, including furnaces, air conditioners, boilers, and indoor air quality systems.
Heating and Cooling Contractors
Our technicians are well-trained experts when it comes to your home's heating and cooling needs. We can easily inspect, repair, maintain, or replace your home's furnace, air conditioner, and boiler. We strive for 100% satisfaction, so you can trust us to get the job done right.
Indoor Air Quality
Indoor air quality is possibly the most overlooked aspect of your home and your family's health. Good indoor air quality can help prevent things like asthma and the spread of allergens. It will also help cut down on dust and animal dander, allowing you to breathe better in your home.
Comfort Club
Comfort Club members receive regular maintenance and cleaning on their heating, cooling, and indoor air quality systems. Cleaning and maintaining your home's HVAC systems will help them run more efficiently and can even help extend the life of the equipment, protecting your investment.
Financing Options
We understand that sometimes, HVAC services can be costly. That's why we offer financing options with approved credit. This offers our clients a convenient and affordable way to pay and receive the service they need.
Why Choose Us?
At Black Forest Heating & Cooling, we guarantee that the equipment we install in your home will perform as we have stated. If the system does not heat or cool your home as proposed, we will remove it and return 100% of your investment. We strive for perfection with every client and back our work up with a 100% satisfaction guarantee.
Company Overview
Black Forest Heating and Cooling has received a diverse range of reviews from customers. While some have had excellent experiences, others have faced issues with communication and scheduling.
Communication and Scheduling
Some customers have reported difficulty in getting in touch with the company or receiving timely updates on their appointments. For example, one customer waited for over a week without hearing back from Brandon regarding the status of their scheduled repair. Another customer had two consecutive appointments cancelled without warning, leading to frustration and disappointment.
Quality of Service
Fortunately, many customers have had positive experiences with Black Forest Heating and Cooling. Technicians are often praised for their professionalism, knowledge, and courtesy. Some customers have also appreciated the company's transparency and honesty in their services.
Company Strengths
One customer praised the company's prompt responsiveness, punctuality, quality, professionalism, and value. Another customer appreciated the technician's thorough explanation of what they were doing to fix the problem.
Company Weaknesses
Some customers have expressed disappointment with the company's communication and scheduling practices. Two customers had appointments cancelled without warning, which led to frustration and disappointment.
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