Your home is important - to you and to us.
Passionate About Comfort & Efficiency
Chrome Heating, Air & Plumbing is a proudly local, family-owned and operated business serving Plano, TX and surrounding areas. We specialize in comprehensive HVAC services and plumbing solutions that keep you comfortable and your home running smoothly. With more than just technical expertise, we strive to deliver honest pricing, unparalleled customer service, and lasting solutions.
What Sets Us Apart?
Our team consists of highly trained and certified technicians who undergo continuous training to stay abreast of the latest advancements in the industry. We take pride in:
- Upfront Pricing: We provide clear and transparent cost estimates before any work begins, so you can make informed decisions.
- 24/7 Emergency Services: We understand that emergencies can happen at any time, which is why we offer 24/7 availability for all your urgent plumbing and HVAC needs.
- Honest & Efficient Service: We believe in open communication and delivering exceptional customer service from start to finish.
Comprehensive Services
We offer a comprehensive range of services to meet all your comfort and plumbing needs, including:
Heating Services
- Furnace and heating system installation, repair, and maintenance
- Zoning services for optimal temperature control
- Emergency heating repair and replacement
Air Conditioning Services
- Air conditioner installation, repair, and maintenance
- Ductless systems and fan coil repairs
- Preventative maintenance plans for seamless cooling
- 24/7 air conditioner repair services
Plumbing Services
- Comprehensive plumbing repairs and installations
- Water heater services, including installation, repair, and maintenance
- Drain cleaning and repair
- Comprehensive leak detection and repair
Additional Offerings
- UV light installation
- Humidifier and air cleaner services
- Energy-efficient upgrades for optimal performance
- Commercial services for businesses
Experience the Chrome Difference
At Chrome Heating, Air & Plumbing, we're committed to exceeding your expectations and becoming your trusted partner for all your climate control and plumbing needs. Contact us today for a free consultation and let us help you achieve lasting comfort and efficiency in your home or business.
Poor Customer Service and Unreliable Work Quality
Several customers have reported negative experiences with Chrome Heating and Air Conditioning, citing poor customer service and unreliable work quality. Some customers have reported being left in the dark for weeks without resolution to their issues, while others have experienced rude treatment from customer service representatives.
Untrustworthy Business Practices
There are also allegations of untrustworthy business practices, with one customer claiming that the company subs out work and then makes excuses not to pay for the work done. Another customer reported being charged a large amount of money for a repair that didn't fix the issue and then had to fight to get a refund.
HVAC System Issues
Multiple customers have reported issues with their HVAC systems, including water leaks, gas leaks, and systems not functioning properly. In some cases, customers have reported having to call multiple times to get someone to come out and fix the issue, and even then, the problem may not be fully resolved.
Positive Experiences
On the other hand, some customers have reported positive experiences with Chrome Heating and Air Conditioning, citing professionalism, punctuality, and quality work.
