Spreading Patriotism and Comfort Across North Texas Since 2005.
Here at Samm's Heating and Air Conditioning, we are proud to have been serving the North Texas community since 2005. Our mission is to provide top-notch air conditioning, heating, and indoor air quality services to our residential and commercial customers in Plano, Allen, McKinney, Frisco, and the surrounding areas. We take pride in our commitment to honesty, integrity, and exceptional customer service.
Our Services
We offer a comprehensive range of services, including air conditioning repair, installation, and maintenance; heating repair, installation, and maintenance; indoor air quality solutions; and commercial HVAC services. Our team of factory-trained technicians is dedicated to providing prompt, professional, and courteous service to ensure your complete satisfaction.
Why Choose Us
At Samm's Heating and Air Conditioning, we stand out from the competition because of our unwavering commitment to our five fundamental principles: honesty, professionalism, punctuality, cleanliness, and superior customer service. All our work is backed by a lifetime warranty on our workmanship, and we have earned hundreds of 5-star reviews from satisfied customers over the years. Our technicians are registered with the Texas Department of Licensing and Regulation (TDLR) and are committed to providing exceptional service at all times.
Our History
Since our inception in 2005, we have built a reputation for excellence in the HVAC industry. Our team has worked tirelessly to provide top-quality services that meet and exceed our customers' expectations. We are proud to be an American Standard Customer Care Dealer and have earned numerous certifications and affiliations that demonstrate our expertise and commitment to our customers.
Our Promise
At Samm's Heating and Air Conditioning, we promise to always put our customers first. We strive to provide prompt, professional, and courteous service at all times. We offer upfront pricing, no overtime charges for residential repairs for current maintenance customers, and a lifetime workmanship warranty. Our goal is to build long-term relationships with our customers and provide them with the best possible solutions for their heating and cooling needs.
Samm's Heating and Air Conditioning Review Summary
Overview
Samm's Heating and Air Conditioning has received mostly positive reviews from its customers. Many reviewers praised the company's technicians for their professionalism, courtesy, and expertise. Several reviewers appreciated the company's prompt response to service calls, thorough diagnosis of issues, and effective solutions.
Praises for Samm's Technicians
- Abel Estrada, Kaveh, Javier R., Luis, Tiffany, and Marcus were among the technicians who received special praise from reviewers for their excellent service, professionalism, and expertise.
- Reviewers appreciated the technicians' courteous and respectful behavior, clear communication, and attention to detail.
- Many reviewers were impressed with the company's prompt response to service calls, even on short notice.
Positive Experiences
- Several reviewers reported positive experiences with Samm's, citing the company's reliable and efficient service, fair pricing, and trustworthy technicians.
- Reviewers appreciated the company's attention to detail, thorough diagnosis of issues, and effective solutions.
- Some reviewers praised the company's professionalism, courtesy, and expertise, stating that they would recommend Samm's to others.
Negative Experiences
- A few reviewers reported negative experiences with Samm's, citing issues with pricing, misdiagnosis, and poor communication.
- One reviewer alleged that a technician had sabotaged their repair to charge them twice for the same diagnostic, which the reviewer found unacceptable.
- Another reviewer felt that the price of a service call was excessive, considering the simplicity of the repair.
Areas for Improvement
- Some reviewers suggested that the company could improve by providing more transparent pricing, improving communication, and ensuring that technicians are more thorough in their diagnosis and repair efforts.
