"So Cool, So Cozy. SoCo." -
Dedicated Comfort for Your Home
SoCo Heating and Cooling is your trusted partner for all your heating, ventilation, and air conditioning needs in Colorado Springs. We pride ourselves on delivering exceptional customer service, quality workmanship, and honest solutions to keep your home comfortable and efficient all year round.
Driven by Care and Expertise
Our team of certified technicians are experts in all aspects of HVAC, from installations and repairs to maintenance and tune-ups. We prioritize personalized solutions, understanding your unique needs and offering customized plans to meet them.
Comprehensive Services
- Heating: Installation, repair, maintenance, and inspection of furnaces, boilers, radiant heating systems, and more.
- Air Conditioning: Installation, repair, maintenance, and inspection of central air conditioners, ductless mini-splits, heat pumps, and thermostats.
- Indoor Air Quality: Air filter replacements, humidifier installation, and air quality assessments.
- Electrical Services: Electrical repairs, wiring, and installations related to your HVAC system.
A Reliable Partner You Can Trust
We are committed to transparency and ethical practices. You can expect clear communication, upfront estimates, and honest recommendations from our friendly technicians. Our dedication to customer satisfaction is reflected in our:
- 100% Satisfaction Guarantee: We are committed to exceeding your expectations.
- Transparency and Upfront Pricing: No hidden costs or surprises.
- Personalized Solutions: We tailor our services to your unique needs and budget.
- Responsive Service: We prioritize your comfort and respond promptly to your needs.
Join Our Community
We believe in building lasting relationships with our customers. We are proud to be a part of the Colorado Springs community and actively support local initiatives. Our reviews and awards showcase our commitment to exceptional service and customer satisfaction.
Schedule Your Appointment Today
Don't wait another day to experience the difference of working with SoCo Heating and Cooling. Contact us today for a free consultation and let us help you achieve comfortable and efficient indoor comfort.
Red Flags and Disappointing Experiences
Ratings across the board are largely one-star, indicating a significant number of unhappy customers. Several reviewers mention that SoCo Heating and Cooling has gone out of business, with a new company, Peak Home Performance, taking over their phone numbers. This has led to a range of issues, including invalidated warranties, missing appointments, and unresponsive customer service.
Installation and Warranty Issues
The reviews highlight concerns about the installation process, with some customers experiencing difficulties during the installation. For example, Author R. B. mentions that the installers had to overcome a snag related to the line run from the side of the house. Additionally, author Kate Cooley notes that her water heater has been leaking and her Cozy Club membership is no longer valid.
Service and Quality Issues
Further issues arise with regards to customer service. Authors Jeffrey Schoengarth and Jason Storer mention no-shows, cancelled appointments, and unresponsive customer service. Author Jeffrey also criticizes the new company, Peak Home Performance, for prioritizing their own business interests over customer needs.
Lack of Accountability
The reviews suggest that SoCo Heating and Cooling and its successor, Peak Home Performance, have shown a lack of accountability. Authors mention that their phone numbers and email addresses are no longer valid, making it difficult to resolve issues or get help.
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