At Rial Heating and Air Conditioning Inc., we take pride in our years of service to the Colorado Springs area, providing top-notch air conditioning and heating solutions to residential and commercial customers alike. With over 25 years of experience, our factory-trained technicians are equipped to handle any HVAC need, from sales to service and installation. We understand the importance of a comfortable living or working space, which is why we strive to provide exceptional value and comfort to every customer.
Services
We offer a comprehensive range of services designed to cater to your unique HVAC needs. Our services include:
- Sales: We offer a wide range of heating and cooling products from leading manufacturers, ensuring that you find the perfect system for your home or business.
- Service: Our team of certified technicians is dedicated to providing prompt and reliable service to ensure that your HVAC system runs seamlessly.
- Installation: We specialize in new installation and replacement of heating and cooling systems, ensuring that your new system meets your specific needs.
- 24/7 Emergency Service: In the event of a breakdown, our experienced technicians are available to provide prompt and professional assistance.
Products
At Rial Heating and Air Conditioning Inc., we proudly represent a range of renowned manufacturers, ensuring that you have access to the best products on the market. Our products are designed to provide optimal performance, energy efficiency, and longevity. From Carrier systems to cooling solutions, we have the expertise to recommend the ideal product for your specific needs.
History
Founded on the principle of excellent service and unparalleled expertise, Rial Heating and Air Conditioning Inc. has been serving the Colorado Springs area for over 25 years. Our commitment to quality, honesty, and customer satisfaction has earned us a reputation as one of the region's most trusted HVAC providers.
Why Choose Us
At Rial Heating and Air Conditioning Inc., we pride ourselves on our:
- Factory-trained technicians
- Comprehensive range of services
- Quality products from leading manufacturers
- Commitment to customer satisfaction
- Competitive pricing
- 24/7 emergency service
If you're looking for a reliable partner to ensure the comfort and efficiency of your home or business, look no further than Rial Heating and Air Conditioning Inc.
Poor Quality of Service and Unprofessionalism
Several reviewers expressed dissatisfaction with the quality of service provided by Rial Heating and Air Conditioning. Issues included unprofessional behavior, lack of respect among employees and employers, and poor treatment of workers. Some reviewers reported being lied to, being told that there was a problem with their system when there wasn't, and being overcharged for services.
Rude Staff and Lack of Respect
Multiple reviewers mentioned encountering rude staff members, particularly Ruth, who was described as extremely rude and unkind. Some reviewers felt disrespected as customers, with one reviewer stating that kindness goes a long way and is not hard to do.
Safety Concerns and Liability
One reviewer reported that the company had falsely claimed that their system had a cracked plenum, releasing carbon monoxide, which was later determined to be a lie. Another reviewer was unhappy with the company's prioritization of liability over helping a family in need of heating repair.
Positive Experiences
On the other hand, several reviewers had positive experiences with Rial Heating and Air Conditioning. They praised the company's customer service, saying that the technicians were friendly, knowledgeable, and efficient. Some reviewers appreciated the company's quick response time and ability to resolve issues promptly.
