Empowering Your Home, One Appliance at a Time.
At Tri-County Appliance, we pride ourselves on being the premier destination for all your home appliance needs. With multiple locations in Montgomery, Beechmont, and Springdale, we offer a wide range of products and services to cater to the diverse needs of our customers. Our knowledgeable and friendly staff is dedicated to providing exceptional customer service, ensuring that you find the perfect appliances for your home.
Our History
Established with a vision to provide quality home appliances at competitive prices, Tri-County Appliance has been serving the community for years. Over the years, we have expanded our product offerings and services to stay ahead of the curve, ensuring that our customers always have access to the latest and greatest in home appliances.
Our Services
At Tri-County Appliance, we offer a comprehensive range of services to make your shopping experience seamless and convenient. From our advanced search feature to our free quotes and no-contact service, we strive to provide our customers with a hassle-free experience. We also offer same-day delivery on most water heater, furnace, and A/C orders, special financing options for qualified buyers, and a 120-month special financing plan.
Our Product Offerings
Our extensive catalog features a wide range of products from leading brands, including GE, Midea, and more. From refrigerators and freezers to cooking products and laundry equipment, we have everything you need to equip your home. Our product categories include:
- Furnace & Air Conditioners
- Hot Water Heaters
- Water Softeners
- Refrigerators
- Dishwashers
- Home Laundry
- Cooking Products
- Freezers
- Popular Items
Why Choose Us
At Tri-County Appliance, we are committed to providing our customers with the best possible shopping experience. Our knowledgeable staff, extensive product offerings, and convenient services make us the go-to destination for all your home appliance needs.
Excellent Customer Service and Sales Experience
The company has received numerous positive reviews for their excellent customer service and sales experience. Many customers have praised the company's sales staff, including Vivian, Andrew R., and Don K., for their helpfulness, knowledge, and professionalism. These staff members have gone above and beyond to answer questions, complete sales orders, and provide exceptional customer service.
Knowledgeable Staff and Quality Products
Customers have also praised the company's knowledgeable staff, who have helped them find the perfect appliances for their needs. The company's products have been described as high-quality, and customers have been satisfied with their purchases.
Professional Installation and Delivery
The company's installation and delivery teams have also received positive reviews for their professionalism and efficiency. Customers have appreciated the respect shown for their homes and the timely completion of installations.
Issues with Customer Service and Delivery
However, some customers have experienced issues with the company's customer service and delivery. Some have reported poor communication, unhelpful staff, and delays in delivery and installation. A few customers have also expressed frustration with the company's return policy and warranty process.
Frustrating Experiences with Sales and Service
Unfortunately, some customers have had frustrating experiences with the company's sales and service teams. Some have reported feeling pressured into purchasing more expensive equipment, and others have experienced difficulties in scheduling appointments and receiving callbacks from the service team.
Negative Reviews and Complaints
Some customers have left negative reviews and complaints about the company's service, including issues with scheduling, communication, and the quality of workmanship. A few customers have also reported feeling disrespected and ignored by the company's staff.